STL Medical Supply Blog Announcements, News, and Resources for Home Medical Supplies

26Jan/120

Football Ostomy Pouch Covers for the Big Game Next Week

In our 30 years of business, C&S Pouch covers announced today what is probably the most unique novelty Ostomy product we have ever seen.

From now through January 31st, 2012, we have NFL custom printed New England Patriots and New York Giants ostomy pouch covers on STLMedical.com.

Ostomy Pouch Covers

Patriots

Giants

These specialty covers from C&S Pouch Covers are $14.95 each and come in multiple sizes to accommodate both the pouch length and the flange size for most ostomy pouch from major brands (including Hollister, Coloplast, and Convatec. Optionally, you can include your exact make/model of the pouch so we can be sure to send you the correct size.

But with the big game next week, these won't last long. This is a very limited special; to ensure we can get them shipped to you in time, you must place an order before January 31st, 2012.

Thank you for being a customer!

STL Medical Supply

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18Jan/120

Making Shopping Easier with Revamped Navigation

Every now and then, we re-evaluate how we're doing through surveys, analytics and shopping data to try to find ways to make it easier for our customers to search through our thousands of products. In 2011, we added thousands of new products to our inventory and to say the least, our categorization of our products was becoming a little hairy.

As such, we've recently overhauled our product categories to make navigation more straightforward and easy. We've simplified our homepage navigation from 26 to only 16 main categories. We focused on making it easier to find both our most popular products as well as better associate products based on how we like to shop:

If you're a regular customer of ours and were used to finding your products through our old navigation, please have a look at our updated sitemap so we can best direct you to the products you're looking for.

If you have difficulties finding anything, you may alternately use our product search to locate it, using the item's Product Code or Name.

Regards,
STL Medical Supply

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21Nov/110

Introducing Brondell Bidet Toilet Seats and Deodorizing Toilet Seats

Brondell provides toilet seats with some unique features, like remote-controlled bidets and air deodorizers, while quickly installing to your existing toilet seat. We're pleased to announce that we can now provide you with some of these great products from Brondell.

Swash Bidet Toilet Seats - Bidet toilet seats can provide numerous benefits for those with certain medical conditions that limit mobility. Brondell's Swash are full-featured seats compatible with almost any toilet and easy to install. Using toilet paper can be both abrasive to sensitive parts, and require mobility that is difficult for some individuals. Swash warm water bidets provide a self-cleaning, adjustable spray controlled by remote for a cleaning experience that is both comfortable and hygienic.

Swash bidets are also economical for both the environment and the end user. Each year, over 5.7 billion dollars is spent on 3.2 million tons of toilet paper made from 54 million trees in the United States alone - not including the energy needed to distribute this paper from the factory to the end user. Bidets cut toilet paper use anywhere from 50 - 100%, utilizing the home's existing plumbing and power, and consuming only about 3 - 7 cents of electricity per day; far less energy than producing the numerous rolls of toilet paper used each year during bathroom visits.

Breeza Deodorizing Toilet Seats - The Breeza line of toilet seats from Brondell eliminate most odors during bathroom visits by filtering the air directly from the toilet bowl through a carbon filter in the rear of the seat, and optionally freshening it with an aromatic vent as it passes through. The Breeza Warm model also has a pleasantly warm seat.

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11Oct/110

The New STL Medical Supply

It's been a long time coming since we first announced our branding change, but our new website has finally landed!

Our new store features a fresh look and feel, but even more importantly, it seamlessly integrates many of the features we've added including Product reviews, recommendations and advanced search technology. It also includes several brand new features, many of which were recommended by our customers:

  1. No More Login Names - Sign in with your billing e-mail.
  2. Expanded Product Catalog - We've added over 3,000 new products with plans to add thousands more over the next three months
  3. Update Your Cart as you Shop - Our new Minibasket lets you remove products, view Subtotals, or change quantities from any page of the Website.
  4. Guest Checkout - Customers can complete a purchase without having an STL Medical Supply account.
  5. Easier Insurance Ordering - All insurance information is now in a single printable packet.
  6. Connect and Share - Ever product features buttons to print its page, or email to a friend.
  7. Better Insight - Every product has tabs to read descriptions, reviews from other customers, and recommendations of similar or complimentary products
  8. More Discounts - Save with volume pricing, Always Free UPS Ground Shipping over $50, and Coupon Codes

Speaking of discounts, here's a GRAND OPENING special coupon, good through the entire month of October:

Coupon Code: HELLOSTLMEDICAL

Save 10% on any order of $100 or More - shop now

Cannot be combined with insurance orders.
Valid through October 31, 2011. One per customer.

By the way, since you're already a customer we'll let you know...
Your account information and order data are still here! Click the "Sign In" link at the very top of the page with your billing e-mail and password. If you have questions, please use our contact form or give us a call and we're happy to assist you.

We built this new Website with growth in mind. We have much more planned to make your online shopping experience as pleasant as possible while providing the best combination of low cost medical supplies and dedicated service you'll find.

For a full list of the new features and changes, have a look at our Welcome page. We'll announce new product and brand launches as well as new Website features via our Blog, Twitter, and Facebook.

And, as always, thank you for your business. We look forward to serving you in the years to come.

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19Apr/110

Get $5 off any order of $75 or more by opting in for monthly email specials.

We all like to save money. Subscribe to our monthly newsletter and we'll email you a one-time coupon for $5 off your next purchase of $75 or more!

This coupon can be used for any combination of products on STLMedical.com, and remember: all orders over $50 on STLMedical.com are also eligible for FREE UPS Ground shipping!

We send our monthly newsletter usually in the last two weeks of the month, containing special offers, promotions, product announcements, and news.

Enter your name and email on our subscription form, and when you confirm your address, we'll email you a coupon.

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19Apr/111

Smith and Nephew Recall on Uni-solve, Remove Adhesive Removers, and NO-STING SKING PREP Protective Wipes

This month, Smith and Nephew has voluntarily recalled a number of products including several we sell on STLMedical.com. These recalls particularly affect our Ostomate and Catheter customers. Below, we've listed these recalled products as well as alternatives for each.

If you have purchased any of the below from our store or Website, please contact us by phone or email so we can assist you.

The products affected by this recall were: Remove Universal Adhesive Remover Wipes, UNI-SOLVE Adhesive Remover Wipes, PERI-PREP Protective Wipes, and NO-STING SKIN-PREP Protective Wipes.

Here are the manufacturer product codes (any on STLMedical.com are linked to their product page):

  • 420400 - Skin-Prep® Wipes
  • 403100 - Remove® Adhesive Remover Wipes
  • 402300 - Uni-Solve® Adhesive Remover Wipes
  • 59420600 - No-Sting Skin-Prep® Protective Wipes
  • 420471
  • 59420425
  • 59403125

Need Adhesive Remover Wipes? We suggest:

  • CV0374-36 - ConvaTec Allkare Adhesive Remover Wipes (50 Pack)
  • CV0374-43 - ConvaTec Allkare Adhesive Remover Wipes (100 Pack)
  • HO7731 - Hollister® Medical Adhesive Remover Spray - 3.25 Oz. Can
  • MN34050 - Mentor - Coloplast Adhesive Remover Wipes (50/Box)

Need skin protective wipes, we suggest:

  • 3M3344 - 3M™ No-Sting Barrier Film Wipes
  • CV0374-39 - ConvaTec Allkare Protective Barrier Wipes (50 Pack)
  • CV0374-44 - ConvaTec AllKare® Protective Barrier Wipes (100 Pack)
  • MN44005 - Mentor - Coloplast Shield Skin® Protective Barrier Wipes
  • SW2041 - Coloplast® Prep - Protective Skin Barrier - Single Application Wipes
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22Feb/110

Product Recall: Coloplast Cysto-Care Irrigation Trays

Coloplast Cysto-Care RecallA product from Coloplast was found to be affected by the recent TRIAD Lubricating Jelly Recall from December 2010.

The affected Cysto-Care trays are: MNUT1001, MNUT1002, UT7010, UT7015, UT7030, UT7035, UT8140, UT8145, UT8150, UT8155.

All other components of the Cysto-Care trays (including the catheter) are not affected by this recall. The recall only affects the TRIAD alcohol prep pads and/or lubricant packs included in the tray.

We have taken action to contact all recent customer who we believe may have purchased from these affected lots. However, if you have purchased any Cysto-Care products from us, please cease use and contact us so we may assist you. As such, while we have left this product on our Website with the recall notice, we will not be shipping this item until the recall is alleviated.

Thank you!

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28Jan/110

STL Medical Supply Has Moved Locations

Dear friends, family, and loyal customers:

While we're all pretty friendly here, there's something to be said about sitting elbow-to-elbow every day! Our old building was bursting at the seams with inventory, offices, and staff.

So over the past few months, we have been quietly and carefully migrating our offices to a nearby, more modern facility about 15 minutes away from the Kirkwood location. And as of today, January 31st, 2011, we are open and fully operational in Fenton, MO.

Driving in? Keep an eye out for our new logo!

Our new address is: 1664 Larkin Williams Rd. Fenton, MO 63026

Q&A

Where exactly did you move?

1664 Larkin Williams Rd. Fenton, MO 63026. See the our interactive map.

Why did you move?

To serve you better! Seeking out the ideal location was a very important decision not taken lightly; our new facility gives us the space we need to continue growing, provide new products, and helps us manage our existing business better.

We understand that some of our most loyal, long-time customers in Kirkwood may find this less convenient. But we are also pretty sure you'll be quite pleased with the changes we've made. Here is what's new:

1) More Spacious Parking - Let's face it, the old parking lot was kind of a mess. The lanes were narrow and sharp corners make it difficult to maneuver a car. It was so close to the intersection of Lindbergh and Manchester making a left turn was dangerous, and at worst impossible. Our new lot accommodates everyone safely and conveniently with over 24 spaces on a low-traffic road.

2) More Focus on Service - Our new store is built with individualized care in mind. You can expect the same friendly service staff and nurses you know. Our reputation is to provide personal service to every customer, and we have decades of experience in providing specialized care our customers' home care needs.

3) Lower Prices on Many Products - Our retail catalog matches our online catalog for all cash-and-carry sales. This means up to 30% less on many of your favorite items.

4) Fully Stocked Warehouse - We have centralized our inventory in our new warehouse with about 4x the space as our previous location. Our entire stock, whether online or in person, is available on premise.


I purchase my supplies online. What has changed for Online Customers?

Nothing has changed! In fact, if you have ordered online since September, the chances are your order was shipped out from our new location. If you have or plan on ordering online at stlmedical.com, there is, and will be, absolutely no affect on your order.

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6Jan/110

Product Recall: TRIAD Lubricating Jelly and Alcohol Swabsticks

Dear Customers,

Today we were informed of a product recall on TRIAD Lubricating Jelly, our store item numbers: DP10-8500 and M9TRI10-8344.

We have ceased selling this product at this time. If you use TRIAD lubricating jelly, please read the following notice (which has also been added to each of these product pages):


RECALL NOTICE: This product was recalled by the manufacturer on December 22, 2010 due to FDA concerns about the gamma radiation sterilization cycle used in production. This recall extends to all tubes and packets of Triad Sterile Lubricating Jelly within their expiration date of 3 years and includes all lot numbers beginning with the digits 7,8,9, or 0. Triad began shipping the lots of this product subject to recall on January 2007.

We are currently working to make contact with every customer who has purchased this recalled product from STL Medical Supply. If you have purchased this item from us, please do not continue to use it and contact us so we may assist you.

As such, STL Medical Supply has immediately ceased shipping of TRIAD Lubricating Jelly until further notice. If you require a sterile lubricant, we recommend Reliamed Sterile Lubricant as an alternative option.

An additional TRIAD Recall
Also, please be informed that as of today, January 6th, 2011, TRIAD has also issued a recall on all of their alcohol swabsticks and prep-pads, marked both STERILE and NON-STERILE. This was a voluntary recall by TRIAD due to possible bacterial contamination. This recall also affects multiple private label brands you may be using. For more information about this recall, please see the FDA Press Release issued this morning.

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21Dec/100

Merry Christmas – Here’s the Holiday Shipping Schedule

Merry Christmas and Happy New Years from all of us at STL Medical Supply! We want to be sure we can get you the medical supplies you need as quickly as possible. Please note our holiday shipping schedule so you can have a good idea of when to order your medical supplies and when to expect your order.

2010 STL Medical Supply Holiday Shipping Schedule

Christmas Ornament

For Christmas Delivery...

  • Ground Shipping - Delivery by Christmas is ensured if ordered on or before Friday, 12/17.
  • 2nd Day Air - Order by 1 PM on 12/21 (Tuesday).
  • Next Day Air - Order by 1 PM on 12/22 (Wednesday)

Orders placed after 1 PM on Thursday, 12/23 - Sunday 12/26 will be shipped on Monday, 12/27.

New Year 2010 Fireworks, Singapore

For New Years Delivery...

  • Ground Shipping - Delivery by New Years is ensured if ordered on or before 1 PM on Thursday, 12/23.
  • 2nd Day Air - Order by 1 PM on 12/28 (Tuesday).
  • Next Day Air - Order by 12/29 (Wednesday).

Orders placed after 1 PM on Thursday, 12/30 - Sunday 1/2 will be shipped on Monday, 1/3.


Planning a visit at our store in St. Louis? Here is our retail store holiday schedule:

  • 12/24 (Christmas Eve) - Closing at Noon
  • 12/25 (Christmas Day) - Closed All Day
  • 12/31 (New Year's Eve) - Closing at Noon
  • 1/1 (New Year's Day) - Closed All Day

Our staff wish you a happy, fulfilling, rewarding, and enriching holiday season as we move into 2011!

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